About Detector Dogs Australia
Are a group of industry professionals who have spent a lifetime in our chosen field of expertise and believe simply that we can do it better. With a driven and creative team, we have created a unique supply management system that allows us to deliver complex requirements and immediate solutions at a competitive rate.
Our philosophy recognises the importance of quality products, service, sustaining long-term client relationships, and effectively managing the balance between creating, communicating, and delivering value. We believe that by fully understanding your needs we can offer far more value as a strategic partner.
We are a passionate player in the Detector Dog, Dog Breeding, and Training world, design and strategies are now the centrepiece of our activity, so as Group of companies we really need to work at a strategic level with our clients. If you are interested in exploring that sort of relationship with us then please pick up the phone and call us on +61 3 5786 5388 and we'll gladly help you achieve your required outcome.
From a command, centre based in Melbourne - Australia, we leverage from several integral Global experts, our team works on your project tirelessly until delivery. That is a unique service and extreme efficiency that we are proud of and that every one of our clients benefits from.
The Detector Dogs Australia is a privately owned Australian organization, which commenced operations in the mid 1970's. Detector Dogs Australia services clients Australia wide. DDA Directors have over 60 years collective experience in the provision of Canine Services, having pioneered working service detection dogs in Australia.
The Way We Work With Our Clients
At Detector Dogs Australia we strive to create successful long-term relationships that embrace the principles of partnering.We take the time to really understand our customer. We carefully identify and analyse each requirement and then discuss them with our customer in a framework of openness and integrity.
We are always prepared to invest our capital upfront to source the most appropriate people, equipment and technology to deliver the agreed contract outcomes.
We will improve the profitability of both our clients and shareholders by aiming to reduce the cost of doing business and consistently improving the reliability of our service. We benchmark and use practical measurement criteria to ensure we consistently strive for and achieve Industry best standards and performance.
Occupational Health and Safety
Our objective is to ensure every employee returns home each day uninjured. To achieve this objective we are proactive in identifying safety requirements, eliminating hazards, preventing accidents and monitoring performance against industry benchmarks. Our Services Manager continually promotes a pro-active safety culture throughout our organisation.
Respect the Community and Environment
We are proud of the contribution we make to local communities. We know that being effective partners in the community and the environment is fundamental to our success.
We seek to provide a workplace of challenge and growth for everyone, where we value innovation, integrity and excellence.
Metropolitan Group utilises a diverse skill base to provide innovative and integrated solutions. We harness those skills to understand each client's needs, delivering solutions that go beyond their immediate requirements.
Quality Assurance Policy Quality System
The quality and reliability with which Detector Dogs Australia supplies these contracted services is the responsibility of every team member within the DDA organisation. To achieve these objectives DDA has established and maintains an effective and efficient quality system. This quality system has been planned and developed in conjunction with other management functions. The requirements of the quality system continue to be under review so as to ensure their continued alignment to current business practises and our clients’ needs.
The quality system is designed to ensure that customer requirements are recognised and that consistent control of these requirements is established, implemented and maintained. Ongoing business objectives have been set by management and are continually reviewed as part of the management process.