About Detector Dogs Australia
Detector Dogs Australia is a privately owned Australian organisation which commenced services in the mid-1970s. Detector Dogs Australia teams service clients throughout Australia.
Our Directors have over 80 years of collective experience in the provision of Working Service Dogs. We have been relentless in our pursuit of innovation, with those early years seeing us pioneer a highly specialised detection dog capability in Australia.
As a group of industry professionals, we have spent a lifetime in our chosen field of (canine) expertise and simply believe; we can do it better. With a driven and creative team, we have created a unique supply management system that allows us to deliver complex requirements and immediate solutions in a competing market. Our philosophy recognises the importance of quality products, service, sustaining long-term client relationships, and effectively managing the balance between creating, communicating, and delivering value. We believe that by fully understanding your needs, we can offer far more value as a strategic partner.
We are a passionate player in the Detector Dog and Dog Training world, design and strategies are now the centrepieces of our activities which allow us to work at a strategic level with our clients. Over the last four decades, we have assembled an unrivalled portfolio of work and expanded our business to incorporate highly specialised services with proven expertise and high calibre personnel.
From a command centre in Melbourne – Australia, we leverage from our network of Global experts; our teams work each project tirelessly. Detection work is a unique service which requires extreme efficiency; our continued passion for client satisfaction is why we are still Australia’s premier full capability canine detection service.
The Way We Work With Our Clients
Detector Dogs Australia management and staff strive to create strong long-term relationships that embrace the principles of partnering. We take the time to understand our client. We carefully identify and analyse each requirement and then discuss them with our client in a framework of openness and integrity.
We are always prepared to invest our capital upfront to source the most appropriate people, equipment and technology to deliver agreed contract outcomes.
We aim to improve the profitability of all stakeholders by addressing the cost of doing business and consistently improving the reliability of our service. We benchmark and use practical measurement criteria to ensure we continuously strive for and achieve Industry best standards and performance.
Occupational Health and Safety
Our objective is to ensure every team member returns home safely each day and uninjured. To achieve this objective, we are proactive in identifying safety requirements, eliminating hazards, preventing accidents and monitoring performance against industry benchmarks. Detector Dogs Australia National Safety Manager responsibility encompasses quality, safety and environmental management throughout the company and associated bids. The Detector Dog Australia team continually promotes a pro-active safety culture throughout our organisation.
Respect the Community and Environment
We are proud of the contribution we make to local communities. We know that being effective partners in the community and the environment is fundamental to our success.
We seek to provide a workplace of challenge and growth for everyone, where we value creativity, innovation, integrity and excellence.
Detector Dogs Australia utilises a diverse skill base to provide innovative and integrated solutions. We harness those skills to understand each client’s needs, delivering solutions that go beyond their immediate requirements.
Quality Assurance Policy Quality System
The quality and reliability from which Detector Dogs Australia supplies our is the responsibility of every team member within the Detector Dog Australia organisation. To achieve these objectives, Detector Dogs Australia has established and maintains an effective and efficient quality system. The system has been planned and developed in unaccent with all management functions. The requirements of the quality system continue to be under review to ensure its continued alignment to current business practises and our client needs.
The quality system is designed to ensure client requirements are recognised and that consistent control of these requirements is established, implemented and maintained. Ongoing business objectives have been set by management and are continually reviewed as part of our best practice process.